Selon le Groupement des assureurs automobiles et Protégez-vous, OUI !
« Si vous n’êtes pas d’accord avec la décision de votre assureur, il vous revient de documenter votre dossier et de négocier une entente de règlement avec lui. Si vous ne parvenez pas à vous entendre, vous pourrez également contester la décision de l’assureur en arbitrage ou devant les tribunaux. »
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