Personal information protection
The confidentiality and security of your personal information are important to ClicAssure. That's why we have adopted principles to protect personal information and implemented measures to ensure that your personal information and privacy are protected, in accordance with applicable laws. These principles and our measures are summarized below.
Responsibility
We are responsible for the personal information we hold. We consider "personal information" to be any information about you that allows you to be identified, either directly or indirectly. A Data Protection Officer has been appointed to ensure compliance with these principles and any applicable privacy legislation.
Purposes for which we collect, use, disclose, and retain your personal information
We collect, use, disclose, and retain only the necessary personal information to:
• identify and assess your profile;
• offer you services for requests for damage insurance quotes from various insurers and to follow up;
• communicate information and recommendations related to other products or services that might suit your needs;
• gather your opinion about our services;
• conduct studies and research as well as design or apply statistical models; and
• meet our legal obligations.
Consent
We ensure that we obtain your consent to collect, use, or disclose your personal information unless the law allows us to do otherwise. Your consent can be given in writing, verbally, or electronically. It can sometimes be implicit.
You have the right to withdraw your consent to the collection, use, and disclosure of your personal information for the purposes mentioned above. However, it may then be possible that we can no longer provide our services to you.
Limitation of Collection
We collect personal information necessary for the purposes mentioned above, within the limits permitted by law. Your personal information is collected directly from you using our digital interfaces unless you have agreed that they be obtained from third parties or the law allows us to do so.
Disclosure and Retention
The personal information we hold about you will only be disclosed to third parties with your consent, except as required or permitted by law.
We retain your personal information on our servers located in Canada. In some cases, however, our service providers may be located elsewhere, including in the United States, and your personal information may then be governed by the laws of these other jurisdictions. We retain the personal information about you for the duration necessary to achieve the purposes for which they were collected and, subsequently, in compliance with applicable laws.
Accuracy of Information
We have taken reasonable measures to ensure that the personal information we hold about you is accurate, complete, and up-to-date when used. We also rely on you to communicate any changes to your personal information.
Access and Rectification
If you wish to access your file or request its rectification, please contact us in writing.
Security Measures
Your personal information is protected by high-security standards. Only our employees, agents, business partners, and service providers can access the personal information concerning you, and only when required by their duties, mandates, or contracts.
Transparency
Do you have questions or concerns about these principles or about the confidentiality and security of your personal information? Write to us at the address:
Data Protection Officer
ClicAssure, cabinet de services financiers inc.
CP 46004 CSP Galeries Chagnon
Lévis (Qc) G6V 8S3
